Contact us form
Customer advisory
One Airtravels is currently operating flights across its network with a reduced schedule.
Flights are open for sale through one-airtravels.com, the one airtravles mobile app, the one airtravles Contact Centre in Dubai at +971 56 841 5246, the one airtravels Travel Shop, or via the respective travel agents.
Flight durations and transit times in Dubai may be longer than usual due to the
temporary rerouting of some flight paths. We continue to closely monitor the
situation and update our flight schedule accordingly.
The safety of our passengers and crew remains our highest priority.
Passengers are advised to regularly check flight status and Operational updates for the latest information before heading to the airport.
If you have received a notification regarding important changes to your existing booking, please follow the instructions provided to make the required changes.
Ensure that your contact details are up to date by visiting Manage your booking.
Check in online between 48 hours and 75 minutes before the departure time of your flight to save time at the airport.
If you have booked your flight through a travel agent, please contact them for rebooking or refund options.
We would like to thank our customers for their patience and understanding.
Please share your enquiry using the form below, and one of our team members will get back to you shortly.
Please complete the following details
Operational updates
Stay up to date with our operational updates and important notices.
Frequently asked questions (FAQs)
Need information or help with your booking? You’ll find the answers here.